FLEXSTAR’s standard domestic warranty is one year parts and factory labor. FLEXSTAR’s standard international warranty is one year parts and 90 days factory labor. Any parts that fail within one year from the date of purchase will be repaired or replaced free of charge. Consumable items including fuses, water filters, sub-adapters, drive fixtures and DUT cabling are not included. Labor to troubleshoot and repair system problems is also provided for a period of one year from the date of purchase for domestic customers and for a period of 90 days from the date of purchase for international customers.* (Manuals, Software version update, Troubleshooting and maintenance guides, other white papers and Product info).
Should you have a problem with your FLEXSTAR test system: Contact your FLEXSTAR sales representative for assistance or use the handy RMA number request form.